Saket Rathi
Account Growth & Client Management Leader | Strategic Stakeholder Management | Customer Success
- Role
- AVP - Client Engagement at eClerx
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Saket Rathi
Client engagement and analytics leader with experience across Retail, FMCG/CPG, and BFSI. I manage a USD 2M+ portfolio, driven 5X account growth, and build strong relationships with CXO and Director+ stakeholders.I specialize in client engagement, account growth, delivering high-quality programs, identifying new opportunities, and collaborating with Pre-sales, Delivery, Finance, and Solutioning teams to shape scalable, data-led solutions. Known for achieving new gross sales targets (2X in FT 24-25), maintaining 8+ CSAT, and independently leading first meetings with prospects.Strengths: Client Management • Customer Success • Account Growth • Strategic Thinking • Consulting • Pre-Sales • Delivery Leadership • Business StorytellingTools: MS Office • Salesforce • AI Productivity ToolsCareer Goal: Senior leadership role in Client Management & Account Growth, with the opportunity to build and lead a high-performing team.
Experience
AVP - Client Engagement
Feb 2022 — Present · Mumbai, IN
Education
Sinhgad college of engineering
Bachelor of Engineering (BE), Computer Science
2008 — 2012
Great Lakes Institute of Management
Master of Business Administration (MBA), Operations, Marketing and Finance
2015 — 2016
Skills
- Product Development
- Product Management
- Microsoft Excel
- Hp Quality Center
- Team Management
- Strategic Consulting
- Solution Implementation
- Tableau
- Client Services
- R
- Marketing Strategy
- Project Management
- Spss
- Microsoft Word
- Quality Assurance
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