Saket Kumar
Staff Helpdesk @ Alkami Technology | Technology Management, Office 365, Atlassian
- Role
- Staff Helpdesk at Alkami Technology
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Saket Kumar
At Junglee Games, My team\'s commitment to excellence led to consistent SLA adherence and a culture of collaboration. Under my leadership, we ensured seamless email management across MS Office 365 and Google platforms, and robust business continuity planning, affirming server failover reliability.With a Bachelor\'s degree and multiple Microsoft certifications, our focus has been on elevating operational efficiency and fostering team growth. We successfully integrated multiple applications with Okta and refined onboarding and offboarding processes, emphasizing service excellence and a forward-thinking IT approach.
Experience
Staff Helpdesk
Mar 2025 — Present · Gurugram, IN
Education
National Institute of Open Schooling
High School, Science
2011 — 2012
Calorx Teachers' University (Currenty Known as Sabarmati University)
Bachelor's Degree, Bachelor of Arts
2012 — 2015
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