Saket Bidi

WORK HISTORY

EDUCATION

ABOUT SAKET BIDI

With an MBA in Marketing and a PMP certification, I am a seasoned Operations Manager at Amazon, where I lead a team of 25 associates to oversee the daily operations. I have a proven track record of delivering quality, efficiency, and customer satisfaction, as well as managing multiple projects successfully.I leverage my Lean Six Sigma Black Belt certification and my expertise in Amazon QuickSight and CRM to implement process improvement initiatives, optimize resource allocation, and reduce waste and errors. Some of my notable achievements include launching a new product line, expanding the delivery network, and improving the inventory management system, resulting in increased sales, revenue, and customer retention.Expertise in strategic planning, resource allocation, and risk management, optimizing project outcomes and mitigating challenges through analysis and effective decision-making. Managed a diverse client portfolio, successfully meeting project milestones and exceeding client expectations, resulting in a 97% client satisfaction rate and fostering lasting business relationships.Proficient in financial management and budget control, ensuring efficient resource allocation, tracking expenditures, and achieving optimal ROI while maintaining cost-effective operations. I am passionate about business operations and project management, and I seek to continuously learn and grow in this field. I enjoy working with a diverse and collaborative team, and I strive to empower and support my colleagues and subordinates.