Saket Anand

Deputy Manager @YES BANK

Delhi, IN

KYC,AML,Dual Diligence, BRANCH OPERATION, CUSTOMER HANDLING AND SERVICE, HANDLING FORTFOLIO OF CUSTOMER.Managed KYC (Know Your Customer), AML (Anti-MoneyLaundering), and due diligence processes to ensure complianceand mitigate risk in branch operations.Facilitated customer interactions by delivering a comprehensiverange of banking services, enhancing client satisfaction andretention.Managed and maintained diverse customer portfolios,optimizing account performance and service delivery.Provided expert advice to clients on investment opportunitiesin life insurance, mutual funds, and stocks, contributing toeffective wealth creation strategies.Developed and implemented customer service initiatives thatimproved client engagement and satisfaction, resulting inincreased loyalty and retentionAnalyzed market trends and customer feedback to identify newbusiness opportunities, driving growth and improving serviceofferings.