Sajjad Shafiq

About Sajjad Shafiq

PROFESSIONAL SUMMARY:Over 6 years of IT and Salesforce.com CRM involved in Administration, Configuration, Customization, Development, Testing, Deployment, Data Migration, Integration and Lightning. Worked on different projects which involves Software Development Life Cycle (SDLC) and Agile Methodology Experience in Administration, Configuration, Implementation, Lightning, and support experience with Salesforce platform. Worked extensively on Sales, Service and Experience Cloud. Collaborated with web Application Engineers, used python scripts to load the susdata into AWS Cloud Cassandra database Experience in Salesforce Customization, Security Access, Workflow Approvals, Data Validation, data utilities, Analytics, sales, Marketing, Customer Service, and Support Administration. Led the implementation of Einstein Analytics in multiple departments, ensuring on-time delivery, budget adherence, and user satisfaction. Expertise in SFDC Development using Lightning Application, Apex Classes, Visual Force Pages, Classes, Controllers, Triggers, Custom Objects, Reports and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.Proficient in customizing and developing applications within Salesforce using Apex, Visualforce, Lightning components, and the Salesforce Lightning Design System (SLDS) to enhance the user experience and functionality. Collaborated with cross-functional teams to gather requirements and deliver tailored Experience Cloud solutions that increased user engagement and satisfaction. Provided ongoing support, enhancements, and troubleshooting for Experience Cloud and Service Cloud integrations, ensuring high availability and reliability. Strong background in integrating Salesforce with third-party applications and external systems using REST/SOAP APIs, middleware (like MuleSoft), and other integration tools, ensuring seamless data flow and system interoperability. Expertise in leveraging both declarative tools (Process Builder, Flow, and Workflow Rules) and programmatic approaches (Apex, Lightning Web Components) to deliver robust, scalable solutions that align with business needs. Solid foundation in object-oriented programming (OOP) and development principles, with prior experience in Java and C#, providing strong analytical and problem-solving skills for complex Salesforce customization and integration challenges.

Experience

1. Lead Salesforce Developer

   Capgemini

   Aug 2022 — Present · Dallas, TX, US

   Responsibilities:• Worked on creating Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.• Responsible for weekly and monthly data export, updates, and backup for the organization.• Performed Administrative activities using Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel into Salesforce.com.• Creating Report Types, Reports and Dashboards.• Experience in integrating with external systems using SOAP API, Rest API.• Experience in working with call in and callouts API’s• Have good understanding and knowledge of the functionality of Web Services for SOAP API. • Creating Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.• Worked on writing Apex Triggers and Apex Classes, Batch Apex, Scheduled Apex.• Experienced in the designing UI using Visual force Pages.• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool, Change Sets and Eclipse.• Writing the Test Scripts for various scenarios.• Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting workflows and approval process for approving new accounts and other business process.• Created and maintained Reports and Dashboards to provide fast access to key business metrics.• Expertise in using the Application Servers including Web Sphere, JBOSS and Tomcat. Extensive knowledge in using different web technologies like HTML5, CSS3, JavaScript, jQuery and AngularJS.• Strong Knowledge in presentation and business layers with MVC and MVVM design patterns and DAO.• Have a good experience in integration with Mongo DB with perfect big data Stack. Worked on Simplifying the MongoDB ETL Process. Exp in Connect Salesforce for a single source of truth and Migrate your Salesforce data in minutes.

Education

• Queens College

  Bachelor of Science - BS

  2010

• Queens College

  Bachelor's degree