Sajida Khanom

Business Analyst @Intellectual Property Office Uk

Widnes, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2021 — Present

Business Analyst @Intellectual Property Office Uk

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Newport, GB

Business Analyst Team• Designed and implemented new functions within business operations for both Existing Systems and Transformation to add efficiency to operational processes• Utilising approaches (Scrum, Kanban and Waterfall) and outcomes that are fit for purpose whilst meeting business needs, user needs and IPO standards• Analysing and collaborating to build process models (BPMN and UML) to understand \'as is\' states and determine \'to be\' states• Acting as facilitator and communicator and problem solver to elicit and document requirements• Identifying and presenting Options Paper and assessing their impact so business can make an informed decision• Working across all workstreams of projects and service lifecycle as part of a multidisciplinary team•Building strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills

EDUCATION

2002 — 2005

University of South Wales

Bachelor of Science (BSc)

SKILLS

Project DeliveryBusiness Relationship ManagementThird Party RelationshipsRetail BankingStakeholder ManagementCustomer ServiceFinancial ServicesCrmCustomer ExperienceTrainingLeadershipManagementBankingRisk ManagementTeam ManagementSalesChange ManagementCoachingRelationship ManagementOperational Risk ManagementSystem Testing

ABOUT SAJIDA KHANOM

I am a highly accomplished and result focused individual who has over 18 years of professional cross-industry experience, primarily in financial services, with my most recent experience being in the public sector as a Business Analyst.My experience as a Business Analyst ranges from making improvements to existing systems and processes, to working on complex transformation projects in multidisciplinary teams. My ability to work with clients in a collaborative and interactive manner has allowed me to forge good working relationships with stakeholders at all levels, allowing for quality delivery at all times. My signature skills are business optimisation, project and change management, strategic planning, stakeholder engagement, requirement gathering, business processes modelling and operational excellence.I have also completed a range of professional training courses and certifications including Agile, Prince2, MS Project, Business Process Mapping, Lean Six Sigma (certified green and yellow belt) and Business Analysis Diploma (Foundation level).I enjoy working with people from all backgrounds and levels and look forward to expanding my professional network.

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Sajida Khanom — Business Analyst at Intellectual Property Office Uk in Widnes, GB | Unifers