Saji Sashi
Head - Wealth and Personal Banking Operations | Banking, Management
- Role
- Head - Wealth and Personal Banking Operations, Hsbc India at HSBC
- Location
- Thane, IN
- LinkedIn followers
- 500 followers
About Saji Sashi
Leading the Wealth and Personal Banking Operations at HSBC for over four years, my focus has been on enhancing operational efficiencies and customer satisfaction through strategic process streamlining and automation. Our team manages a comprehensive suite of services, including banking, Cards, Loans, Mortgages, and Wealth Management, with direct and indirect oversight of a vast workforce comprising onshore and offshore staff and vendors. My tenure as Country Lead in Business Financial Crime Risk fortified a robust compliance culture across multi-functional teams, emphasizing Anti-Money Laundering, sanctions, and Customer Due Diligence. We successfully implemented transformational projects, instilled strong risk management practices, and executed governance initiatives that align with HSBC\'s commitment to integrity and regulatory adherence.
Experience
Head - Wealth and Personal Banking Operations, Hsbc India
Mar 2020 — Present · Mumbai, IN
Role encompasses managing operations for India covering Cards, Loans, Mortgages, Wealth, Demat, Banking accounts, Customer logistics, Offsite record management, Cash and Cheques. Responsible for Direct and Indirect oversight of activities of over 500 staff (Onshore + Offshore + vendors). Constant focus on process streamlining and automation to enable superior customer experience.
Education
Indian Institute of Management, Lucknow
Executive program in Fintech, Banking and Risk management
Datta Meghe College of Engineering CIDCO Sector III Airoli Navi Mumbai 400 708
Bachelors , Mechanical Engineering
1996 — 2000
Fr. Agnels Business School FCRIMS
Master in Management Studies, Marketing
2001 — 2003
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.