Sajan Nanaiah
Learning and Development Manager @Leap
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WORK HISTORY
Learning and Development Manager @Leap
Bengaluru, IN
Leading the development of end-to-end SaaS & Process learning strategies for global counseling, sales, and customer experience teams. Designed role-based certification frameworks and structured learning journeys using Mindtickle LMS, enhancing product adoption and service quality. Collaborated with senior stakeholders to align learning initiatives with business priorities, ensuring scalable solutions.
EDUCATION
PA College of Engineering,
Bachelor's Degree, Electronics and Communications Engineering
SKILLS
ABOUT SAJAN NANAIAH
With over three years of experience as a Learning and Development Manager at Leap and nearly a decade in the field, I design and execute end-to-end SaaS and process-driven learning strategies for global counseling, sales, and customer experience teams. Proficient in Training and Development (HR), Generative AI for Learning and Development, and Program Management, I leverage tools like Mindtickle LMS to create role-based certification frameworks and structured learning journeys that improve product adoption and service quality. By collaborating with senior stakeholders, I ensure learning initiatives align with business goals, fostering scalable, data-driven solutions that enhance team capabilities and operational outcomes. My work centers on building high-impact learning ecosystems that drive productivity, support organizational growth, and elevate customer experiences, all while maintaining a business-aligned, measurable approach to training excellence.
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