Sajan Jiji
Team Lead
- Role
- Team Lead at Citi
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Sajan Jiji
Dynamic People Leader with over 9+ years of experience enhancing organizational…
Experience
Team Lead
Oct 2023 — Present
Contributed to CFRT by conducting comprehensive reviews and analyses of fraudulent transactions and attempts involving Brand credit cards, Citi Retail Service (CRS) credit cards, and Retail Bank Debit Card Signature accounts.• CFRT plays a crucial role in risk mitigation through the prompt identification, escalation, and reporting of suspicious activities related to cases initiated or investigated by Fraud Operations or other departments, highlighting potential concerns• Engaged in regular management meetings to evaluate and resolve issues while identifying and implementing enhancements • Conducted quality assurance processes to evaluate data integrity and confirm results.• Employed standardized tools and templates to enhance the efficiency of project management.• Established clear performance metrics for the team, which helped in tracking progress towards set targets effectively.
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