Sajal Sarkar

Developer Support Engineer at Microsoft | Microsoft Edge & WebView2 Specialist

Role
Support Engineer at Microsoft
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Sajal Sarkar

With over 8 years of experience in the tech industry, I am passionate about empowering developers worldwide. My expertise lies in providing top-tier support for Microsoft Edge and WebView2, combined with a strong background in UI development. At Microsoft, I collaborate with cross-functional teams to ensure seamless integration and optimal performance of our products. I thrive on solving complex problems, enhancing browser experiences, and enabling developers to build innovative and efficient web applications by offering expert guidance, troubleshooting, and cutting-edge solutions. Continuously learning and staying updated with the latest trends, I am committed to driving success and making a positive impact in the developer community. Whether you\'re facing a technical challenge or seeking best practices, I\'m here to help you navigate the evolving landscape of web development.

Experience

  1. Support Engineer

    Microsoft

    Aug 2019 — Present · Bangalore, IN

    My expertise lies in providing top-tier support for Microsoft Edge and WebView2, combined with a strong background in UI development.At Microsoft, I collaborate with cross-functional teams to ensure seamless integration and optimal performance of our products. Here are some of my key responsibilities- Providing comprehensive technical support and troubleshooting for developers using Microsoft Edge and WebView2- Analyzing and resolving complex issues such as browser hangs, crashes, performance bottlenecks, network problems, policy-related challenges, and application compatibility issues- Managing device-related issues to ensure smooth operation of Microsoft Edge across different platforms and environments- Supporting Microsoft Edge on mobile devices, addressing unique challenges and ensuring a seamless user experience- Collaborating with product and engineering teams to resolve complex technical issues and improve product quality- Conducting training sessions and creating technical documentation to help developers leverage Microsoft Edge and WebView2 effectively- Analyzing customer feedback and providing insights to drive product improvements and enhancements- Staying updated with the latest industry trends and technologies to ensure cutting-edge solutions for developers- Assisting in the development of best practices and standards for web development using Microsoft Edge and WebView2.Continuously learning and staying updated with the latest trends, I am committed to driving success and making a positive impact in the developer community. Whether you\'re facing a technical challenge or seeking best practices, I\'m here to help you navigate the evolving landscape of web development.

Education

  • West Bengal University of Technology

    Bachelor of Technology - BTech

    2008 — 2012

  • West Bengal University of Technology

    Master of Technology - MTech

    2012 — 2014

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Sajal Sarkar — Support Engineer at Microsoft in Bengaluru, KA, IN | Unifers