Saiyam Shah
Relationship Manager | Expert in Client Engagement & Business Development | Proficient in Python, SQL, Excel, Tableau, Power BI | Proven Success in Utilities & Financial Services
- Role
- Relationship Manager at Pe
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Saiyam Shah
Experienced professional transitioning into a Data Analyst role, with a rich background…
Experience
Relationship Manager
Mar 2025 — Present · Mumbai, IN
Job responsibility: Relationship Manager – Product Sales & Business Development• Manage end-to-end customer relationships across gas, electricity, and water services, addressing queries via calls, emails, chats and site visits while ensuring high satisfaction, retention, and issue resolution.• Drive revenue growth by generating leads, executing upselling strategies, and closing long-term contracts for utility solutions and bundled offerings including EVCs, POS machines, and telecom services.• Oversee customer acquisition and onboarding, handling documentation and connection setups using platforms like Conex, Cimpaas, Ecoes, Exoserve, and Company House.• Perform debt recovery, payment follow-ups, and service continuity management, maintaining client trust while supporting revenue assurance and business integrity.• Maintain accurate MIS reports, analyze service data, track sales trends, and collaborate with internal teams to resolve escalations and consistently exceed performance KPIs.
Education
Swami Vivekanand International School and Junior College
Ssc
Simplilearn Alumni
Master's Program
University of Mumbai
Bachelor of Commerce - BCom
2015 — 2017
Sailee international school
Hsc
2013 — 2014
Welingkar Institute of Management
Mba
2019 — 2021
University of Mumbai
M.com
2017 — 2019
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