Sairam Ketha
ServiceNow Developer | ITSM | HRSD | CSM | CMDB | SAM Pro | Certified Professional | Passionate About Automating Business Workflows
- Role
- Technical Lead at HCLTech
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sairam Ketha
Experienced ServiceNow professional with a strong background in developing and implementing ITSM solutions. Proven expertise in key ServiceNow modules including Incident Management, Problem Management, Change Management, Configuration Management (CMDB), and Knowledge Management. Skilled in delivering end-to-end implementations tailored to business needs, optimizing processes, and enhancing platform performance. Core Competencies:• ITSM | HRSD | CSM | CMDB | Asset Management• ServiceNow Development & Administration• Platform Optimization & Automation• Stakeholder Engagement & Solution Design
Experience
Technical Lead
Oct 2025 — Present · Hyderabad, IN
Education
Marri Educational Society's Marri Laxman Reddy Institute of Technology and Management
Bachelor of Technology - BTech, Mechanical Engineering
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