Sai Praneeth Allaboina
Ai Engineer @Icreditworks
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WORK HISTORY
Ai Engineer @Icreditworks
NJ, US
Chatbot & RAG Platform: Designed and deployed an end-to-end multimodal Retrieval-Augmented Generation (RAG) chatbot using AWS Bedrock, Pinecone/Milvus, and LangChain. Automated query expansion, built custom APIs, and integrated with AWS Lambda & Airflow; achieving 95% query resolution and reducing manual support by 60%.Automation & Data Pipelines: Automated ACH file encryption & reconciliation workflows with Airflow, PGP, and SFTP delivery. Built pipelines for partner reporting, Zendesk ticket automation, and finance report reconciliation, cutting verification time by 70% and minimizing manual intervention.System Upgrades & Reporting: Enhanced partner reporting frameworks, ensuring data consistency and compliance. Migrated legacy workflows into config-driven, automated pipelines with error handling, retries, and audit logging.Governance & Guardrails: Implemented chatbot guardrails for compliance and ethics (negative-text filtering, escalation to CSR, boundary testing, and chat session timeouts), ensuring alignment with financial services regulations and improving customer experience.
EDUCATION
Jawaharlal Nehru Technological University
Bachelor of Technology - BTech
University of Southern California
Master of Science - MS
ABOUT SAI PRANEETH ALLABOINA
As an AI Engineer at iCreditWorks, I specialize in developing and deploying innovative AI…
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