Saipooja Kasani
Customer Service & Sales Associate @Sport Chek
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WORK HISTORY
Customer Service & Sales Associate @Sport Chek
Halifax, NS, CA
Delivered exceptional customer service by assisting clients with product selection, account setup, and loyalty enrollment, ensuring a positive and personalized experience. Processed customer transactions, payments, refunds, and exchanges accurately while following company policies. Handled payment discrepancies and customer inquiries, resolving issues quickly to maintain satisfaction. Recorded and verified daily sales and payment activities with strong attention to detail. Collaborated with team members to ensure smooth daily operations, resolve customer issues, and maintain accurate sales records.
EDUCATION
NPower
Junior Data Analyst Program, Data analytics
Cape Breton University
Post Baccalaureate Diploma, Business Analytics
University College for Women, Koti
Bachelor's degree, Computer Science
ABOUT SAIPOOJA KASANI
Aspiring Data Analyst who is extremely organized and self-driven individual passionate working with Big Data. With advanced level of knowledge in MS Excel and programming languages such as Python, Java, C#. Proficient with data analytics software such as SQL, Power BI and Tableau. Looking for full time opportunities.
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