Poonam Saini
Canadian Conferencing Leader @TD
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WORK HISTORY
Canadian Conferencing Leader @TD
Toronto, ON, CA
Part of TD Bank Group’s Enterprise Real (ERE) Department- Oversee Canadian conference facilities within TD Bank Group- Organize and effectively coordinate operations to achieve maximum efficiency and usage- Assist with the creation of Policy, SOW, SOP, vendor management strategy, etc- Drive continuous improvement and innovation through spaces through quarterly improvements- Assist with the research industry trends and sustainability initiatives related to Conferencing Services- Assume responsibility of budgeting, monitoring expenses, charge out and invoicing- Collect, maintain, and prepare reporting and analytics- Manage vendor governance, performance, relationship and issue resolutions- Triage issue escalation and work directly with key stakeholders for resolution- Conduct site visits and service audits of locations within portfolio- Direct vendor supervision of day-to-day operations.
EDUCATION
University of Toronto
Bachelor’s Degree
The Wedding Planners Institute of Canada Inc.
Certificate, Wedding Coordinator and Consultant
The Wedding Planners Institute of Canada Inc.
Certificate, Destination Wedding Coordinator
Humber College
Certificate, Non-Profit Management
SKILLS
ABOUT POONAM SAINI
Highly self-motivated, solutions-oriented, and results-driven professional with 12+ years of experience in event and client management, revenue generation and customer retention. Abiding by the Harvey Mackay philosophy: “Find something you love to do and you’ll never work a day in your life.”
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