Sainath R.
Sr. Project Manager/ Scrum Master
- Role
- Senior Infrastructure Project Manager at Siemens
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Sainath R.
Experienced Project Management individual with great energy, dedication, self driven attitude looking for opportunities. Experienced in Portfolio level Reporting, driving projects to completion, Budgeting, Forecasting at Enterprise level, has experience as Status Manager, Resource Manager for multiple projects.Expertise in MS Project, OBIEE Hyperion Planning/Essbase/Smartview tools, Project Server, Spotfire, Planview/Innotas, Excel(Vlookup/Pivot Tables).
Experience
Senior Infrastructure Project Manager
May 2023 — Present
Identified support processes involving companies acquired by Siemens and onboarding the child acquired companies into Siemens infrastructure and identifying levels of support (L1, L2, L3).• Creation of Incident forms in ServiceNow for newly deployed software infrastructure deployments.• Interviewed key managers and stakeholders from various companies support organizations and developed risk matrix and overall change management plan to deploy infrastructure.• Developed reports for support organizations, compiled trends and categories, build incident by status level dashboards, SLAs breached dashboards, and incidents by regions (EMEA - Europe, APAC – Asia, NA and SA).• Single point of contact for managing support teams and triaging incidents which were distributed across 180 support locations in the world.• Created KB articles, Master KB for Zscaler deployment users), RACI matrix, Support process involving multiple ticketing tools in ServiceNow for different companies.• Managed Network segmentation program for onboarding Mentor Graphics users and segregating organizations and users based on developers (brown network) and business (green network) users into Siemens AG domain and managed constraints involving access restrictions, making new policies as required by Siemens AG.• Created Issues and Resolutions document based on identified trends and categories for L1, L2 support persons for troubleshooting incidents.
Education
Karunya Institute of Technology and Sciences
Bachelor's degree, Mechanical Engineering
2009 — 2013
University of South Florida
Master's degree, Engineering/Industrial Management
2014 — 2016
University of South Florida
Information Technology Project Management
2014 — 2016
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