Saima Bhatti
Results-Oriented Retail Banking Professional | Customer Relationship Management | Audit & Compliance Expertise | Operational Excellence Advocate | Team Leadership
- Role
- Store Manager at 7-Eleven
- Location
- Fort Collins, US
- LinkedIn followers
- 500 followers
About Saima Bhatti
Dynamic retail banking professional with a strong track record in branch operations and…
Experience
Store Manager
Jan 2017 — Present · Fort Collins, CO, US
Led and managed a high-performing team of retail employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives.Recruited, hired, trained, and developed a positive and motivated team, fostering a strong customer service culture.Supervised daily store operations, ensuring the store was clean, organized, and adequately stocked to meet company standards.Maintained a professional and supportive store environment, building strong relationships with employees and the surrounding community.Conducted performance appraisals, provided regular feedback, and addressed employee concerns effectively.Implemented safety protocols and ensured employee compliance to maintain a secure and risk-free work environment.Developed and maintained strong relationships with suppliers to ensure timely delivery and inventory management.Resolved customer complaints promptly and professionally, ensuring customer satisfaction and loyalty.Ensured all employees received proper training and development to enhance their skills and knowledge.Effectively communicated company policies, updates, and performance expectations to the team.
Education
Karachi University
Bachelor of Arts - BA, Economics
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