Sailesh Narayan

About Sailesh Narayan

Driving growth, Solving complex problems, Owing customer experience, Driving win-win Partnerships and large-scale business transformation. Win with people, Currently Vice President – Operations LCO (Category marketing) role combines strategy and field execution, shaping Airtel’s expansion through LCO-led home pass expansion, and customer-first initiatives that build brand trust and drive market share. A passionate people leader, I focus on coaching and developing high-performing teams, fostering accountability, and creating an environment where people and performance thrive together.Over the years, I’ve successfully:Scaled high-value businesses with sustained double-digit growthDelivered strong P&L outcomes through revenue optimization and cost efficiencyBuild Leaders who have gone ahead to take up key leadership positionsLed multi-functional teams on productivity, safety, and engagement excellenceDesigned and executed annual operating plans (AOPs) with precision & agilityBuilt deep partner and channel ecosystems that drive competitive advantageI’m driven by a blend of strategic clarity and operational discipline — with a deep belief that customer delight, empowered teams, and execution excellence are the real levers of growth.Core Competencies:Business P&L Management | Strategy & Execution | Building Leaders | Retail & Channel Leadership | Direct-to-Customer Growth | Broadband & Home Pass Rollouts | Partner & LCO Ecosystem Management | Customer Experience | Business Transformation | Leadership Development | Competitive Market Analysis | Operational Excellence

Experience

1. National Head Broadband Franchise, India

   airtel

   Feb 2025 — Present · Gurugram, IN

Education

• St joseph public school, king kothi hyd

  Indian council for secondary education ICSE Indian School certificate ISC, 10th and +2 in Maths physics and chemistry

• Osmania University

  Graduation from HRD degree college affiliated to Osmania University, Maths, physics and Chemistry

• Cornell University

  Advance Leadership Program, advance leadership

• Indian Institute of Management Ahmedabad

  Accelerated General management programme, Business Administration and Management, General

  2008 — 2009

Skills

• Vendor Management
• Sales
• Business Planning
• Managing Project Budgets
• Business Process Improvement
• Go-to-Market Strategy
• Leadership
• Employee Engagement
• Key Account Management
• Retail
• Competitive Analysis
• Customer Experience
• Sales Operations
• Customer Retention
• Strategy
• Key Account Relationship Management
• Telecommunications
• Customer Relationship Management (Crm)
• Sales Management
• Service Operations
• Management
• Team Leadership
• Business Strategy
• Business
• Team Management
• Channel Partners
• Cross Functional Team Building
• Business Development
• Strategic Planning
• Sales Channel Development
• Project Management
• Crm