Sailesh Nair
Deputy General Manager - TPM / Onboarding & Custome sucess- ME
- Role
- Deputy General Manager at Tata Communications
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sailesh Nair
20 years of experience in Customer Service, Service Desk, ITES, NOC, Managed Services, Operations, Delivery and Customer Success.Proficient in developing & streamlining systems with proven ability to enhance operational effectiveness and exceed operational goals within the cost, time & quality parameters. An accomplished professional successfully managed operations & Deft in handling customer interaction & negotiation, creating & enhancing processes, quality assurance and evaluation
Experience
Deputy General Manager
Oct 2023 — Present · Bengaluru, IN
Deputy General Manager - TPM / Onboarding & Custome sucess- ME
Education
Osmania University
Bachelor of Commerce (BCom)
1999 — 2002
Skills
- Switches
- Network Monitoring Tools
- Itil V3 Foundations Certified
- Troubleshooting
- Management
- Windows Xp
- Server Monitoring
- Incident Management
- Service Management
- Data Center Monitoring
- Service Delivery
- Cisco Technologies
- Pmp
- Global Delivery
- Vpn
- Servers
- Itil
- Team Management
- Sla
- IT Service Management
- Virtual Private Network (Vpn)
- Data Center
- Networking
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