Sailendra Kumar
Vice President of Product Management @Back Market
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WORK HISTORY
Vice President of Product Management @Back Market
London, GB
Selling refurbished electronics is inherently complex. The industry is fragmented, quality standards are inconsistent, and customer trust is often low. Back Market is a global eCommerce platform operating in 15+ countries, built to bring structure and confidence to this space. We ensure high-quality refurbished devices through rigorous standards, supply-side interventions, and quality controls embedded across the value chain.At the same time, we strengthen trust on the demand side, offering strong customer protections and clear recourse if anything goes wrong.I lead product & design teams for Supply / Sellers, Marketplace, ML/AI/GenAI, AI at Work ( Company-wide GenAI adoption program ), Care, Shipping, Payments, Order and financial systems.
EDUCATION
De Nobili School
ISC, 12th, Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Engineer's Degree, Electronics & Communication Engineering
Indian Institute of Management, Lucknow
MBA - Master of Business Administration, Marketing , Systems & Operations
ABOUT SAILENDRA KUMAR
Commercially astute product leader with roots in software engineering. I bring a blend of hands-on experience in product management,design and data. My core focus has been online marketplaces end to end, building across all sides of the ecosystem (B2C, B2B, marketplace/platform) in e-commerce, travel, and HR tech, and across the full stack including consumer experience to payments, data, and ML/GenAI.I care about connecting product decisions to real user needs and commercial outcomes, and I enjoy working with multicultural teams. Industry - e-commerce, travel, HR Tech, Logistics Domain - Consumer, B2B SaaS, payments, data platforms & AII write about product management, AI/GenAI and human psychology. Over the past year, I\'ve gone deep on GenAI, building personal projects with Claude Code, vibe-coding side experiments, and automating workflows with tools like n8n. My focus is on how GenAI reshapes product-building: using it to unlock step-change improvements in user and team experience that ultimately show up in P&L, and exploring the emerging design paradigms that LLMs and MCPs are making possible.( My linkedin views are personal )
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