Sailaja Dhavileswarapu
Lead Business Systems @Metro Transit
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WORK HISTORY
Lead Business Systems @Metro Transit
Minneapolis, MN, US
As a Lead Business Systems Analyst with Metro Transit, I drive technology-enabled solutions that support the region’s largest transit agency in delivering safe, reliable, and equitable transportation services.Key Responsibilities: • Lead organization-wide system implementation and enhancement projects, serving as a primary liaison between business units and IT. • Translate complex business needs into clear requirements, functional specifications, and process improvements. • Facilitate workshops, stakeholder sessions, and cross-functional collaboration to ensure alignment between business goals and system capabilities. • Oversee and mentor business analysts, providing guidance on best practices, documentation standards, and solution design. • Partner with developers, QA, and project managers to ensure solutions are delivered on time, within scope, and with measurable business value. • Champion continuous improvement initiatives, leveraging data and feedback to optimize business processes and system performance.Core Impact: • Enable strategic decision-making by aligning technology solutions with Metro Transit’s mission to provide accessible, sustainable, and customer-focused transportation. • Improve efficiency, reduce operational risks, and enhance user experience across multiple business areas including operations, finance, HR, and customer service.
EDUCATION
University of Madras
Masters, Computer Science
Loganatha Narayanaswamy Government College
Bachelor of Arts, Mathematics
SKILLS
ABOUT SAILAJA DHAVILESWARAPU
Experienced Information Technology Project Manager with a demonstrated history of working…
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