Saikumar Choudhary
Softwar Engineering Leader | Innovation Leader | AI/ML Engineering Leader | Product & Technology
- Role
- Director, Global Product & Technology at ADP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Saikumar Choudhary
Accomplished software engineering and IT leader with over 20 years of experience…
Experience
Director, Global Product & Technology
Jan 2024 — Present · Hyderabad, IN
As the Director of Global Product and Technology at ADP Pvt Ltd, I spearhead a comprehensive digital transformation aimed at enhancing customer support and services. My role focuses on- Developing digital products that dramatically improve Customer Experience (CX), Net Promoter Score (NPS), and Customer Satisfaction (CSAT)- Solving critical challenges such as unifying customer identification across disparate applications- Implementing best engineering practices to elevate our technological capabilities and execution- Collaborating with key stakeholders to design and implement strategic roadmaps that deliver immediate results and long-term success- Leading our teams in the continuous adoption of advanced technologies to stay ahead of market trends and meet evolving customer needs.This strategic and proactive approach ensures that our digital offerings remain competitive, driving ongoing enhancements in user engagement and satisfaction.
Education
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)
2000 — 2004
Singapore Management University
Execuitve Certificate
Skills
- Oracle Applications
- Salesforce.com Implementation
- Oracle Forms
- Oracle E-Business Suite
- Oracle Sql
- Oracle Pl/Sql Development
- Requirements Gathering
- Oracle Reports
- Xml Publisher
- Toad
- Order Management
- Integration
- Project Management
- Salesforce.com
- Crm
- Oracle
- Erp
- Business Analysis
- Sdlc
- Requirements Analysis
- Pl/Sql
- Enterprise Software
- Vendor Management
- Oracle Sql Developer
- Software Development
- Business Process
- Consulting
- Sql
- Software Development Life Cycle (Sdlc)
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