Sai Krishnan P M

About Sai Krishnan P M

I currently head the Legal Offshore team at HSBC, where I am responsible for building and running large-scale, high-performing legal delivery capabilities in a highly regulated, global environment.With 23 plus years of experience, I have worked across European banks, IT services organisations, and FMCG companies, leading legal offshoring, legal operations, and team transformation initiatives. My career has focused on designing legal functions that are scalable, resilient, and aligned to business and regulatory expectations.My expertise lies in building legal systems and teams at scale, including: • Setting up and evolving global legal offshore and captive delivery models • Leading multi-layered, multi-jurisdictional in-house legal teams • Legal operations, governance frameworks, KPIs, SLAs, and service delivery • Process optimisation, transition management, and cost-to-value optimisation • Talent strategy, performance management, and leadership development for lawyersI work closely with General Counsel, Compliance Leaders, Business Heads, HR, and Transformation teams, helping address challenges such as capacity constraints, quality consistency, stakeholder confidence, and long-term sustainability of legal delivery models.My approach is grounded in an operator’s mindset: • I’ve built teams from the ground up and scaled them responsibly • I’ve led complex transitions and operational change • I’ve managed delivery in regulated, high-stakes environments • I’ve balanced efficiency, risk, and people leadership under pressureI am particularly interested in discussions around: • The future of global legal delivery and offshoring • Legal operations leadership and transformation • Building resilient, high-impact legal teams • Evolving the role of in-house legal functions in global organisationsI value thoughtful conversations with leaders who are building, scaling, or reimagining legal capabilities.

Experience

1. Managing Associate General Counsel

   HSBC

   Jul 2024 — Present · Bengaluru, IN

Education

• Arya Central School Trivandrum

  CBSE

  1984 — 1994

• Kerala Law Academy Law College, Thiruvananthapuram

  LL.B, Law

  1996 — 2001

• University of Kerala

  M.B.L, Business Laws

  2002 — 2004

Skills

• Training
• Budgets
• Customer Relationship Management (Crm)
• Crm
• Banking
• Risk Management
• Team Management
• Service Delivery
• Business Analysis
• Business Process Improvement
• Aml
• Team Building
• Management
• Vendor Management
• Investment Banking
• Team Leadership
• Infrastructure
• Analysis
• Commercial Litigation
• Software Documentation
• Process Improvement
• Credit
• Outsourcing
• Business Process Re-Engineering
• Strategy
• Process Management
• Human Resources
• Leadership
• Mis
• Incident Management
• Business Development
• Knowledge Management