Saikiran Kuppa
Operations Team Lead at Wipro | Payments - Risk | Fraud Investigation | Fraud Alerts | Fraud Analysis |Transactional Risk management (Trust and Safety) (GCP) Google cloud Products
- Role
- Operations Team Lead at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Saikiran Kuppa
Interacting with the Clients on a regular basis to help in improving and expanding the business. Develop performance goals and objectives to achieve customer promise and expectations & ensure accuracy and quality. WBR(Weekly Business Review) reports will be shared to customers on a weekly basis. Leading a team of 30+ Financial Crimes Specialists. Responsible for sharing and communicating document review, Fraud & Risk investigations with managers & clients. A dynamic & cross functional leader with a track record of fostering high- performing team of 30+ Risk Ops and driving results through effective collaboration, strategic planning, and goal oriented leadership. Proven ability to inspire and motivate team members to achieve targets while maintaining a positive work environment. Skilled in leveraging diverse talents to optimize team performance and exceed organizational goals. Skills : • People Management & Project Management • Business Operations & Vendor Operations • Delivering Business Metrics / SLAs • Fraud & Risk Operations (Transaction Monitoring) • Business Process Improvement • Fraud Analysis and mitigation • Quality Assurance
Experience
Operations Team Lead
Jul 2024 — Present · Hyderabad, IN
Education
Srinivasa Ramanujan Institute of Technology
Electrical, Electronics and Communications Engineering
2013 — 2017
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