Saikhan Saiheng
Senior Product Designer @Zscaler
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WORK HISTORY
Senior Product Designer @Zscaler
San Jose, CA, US
Led the end-to-end design of Zscaler’s Hosted Monitoring design initiatives across multiple cross-functional teams, enhancing device and API monitoring workflows, and contributed to a 300% ARR increase within 6 months.• Incorporated AI-powered troubleshooting experiences using large language models (LLMs), reducing resolution time for IT and network admins from hours to minutes and significantly improving user satisfaction.• Initiated and led a platform-level analytic feature, integrating insights from multiple product lines, eliminating redundant workflows, and drove a 60%+ increase in customer adoption.
EDUCATION
Ottawa University
Master of Business Administration - MBA
University of North Carolina at Chapel Hill
Design and Visual Communications, General
University of North Carolina at Chapel Hill
Master of Library & Information Science (M.L.I.S.)
ABOUT SAIKHAN SAIHENG
Designing with intention — paint data, creativity, and empathy to create scalable…
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