Saikat Mitra
Chief Customer Engagement Officer - Cerillion
- Role
- Chief Customer Engagement Officer at Cerillion Technologies
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Saikat Mitra
A dynamic leader with 30 years+ of experience in the Telco & IT industries. A strategic thinker, with experience of general management, sales, delivery, product management, r&d, operations management, crisis and turnaround management. Business experience of engaging with most of the Tier-1/Tier-2 Operators/Customers across Europe, North America, Latin America, APAC and EMEA. Plan and support organic/ inorganic growth of business by evaluating & spearheading M&A; Versatile change management and transformation specialist, deploy lean and agile principles for improvement in margin/ EBITDA; develop customer relations for enhanced CSAT and lead large geographically dispersed teams with outstanding ESAT scores.
Experience
Chief Customer Engagement Officer
Sep 2023 — Present · IN
Responsible for business growth and successful customer engagements globally
Education
Utkal University
Master of Computer Applications (M.C.A.), Computer Science
Don Bosco
High School
Skills
- Bss
- Lte
- Gsm
- Agile Methodologies
- Open Source Software
- Telecommunications
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