Saikat Ghosh

Technology Delivery Senior Manager

Role
Technology Delivery Account Lead at Accenture
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Saikat Ghosh

Application Maintenance: A diligent software professional offering over 19 years of experience in the areas of application development/maintenance in IT industry Involving Pharma and Retail domains.Project Management: Planning, execution, delivering and closing of project within the scope. Various tools and methodologies were used by following Accenture Delivery Methodologies (ADM) and CMMI L5 processes.Pre-sales: Key contributor from delivery team for Request for proposal (RFP) during 3rd year contract renewal and closely collaborated with solution architects for solution planning and due diligence.Team Building/Support Transition: Leveraged various recruitment channels/Conducted interviews to built a team of 350+ from scratch and executed knowledge transition from client seamlessly.Account/Delivery: Skilled in both managing Application Maintenance/Application Development projects. Support process including Incident, Problem, Knowledge and Change Management for Retail and Pharma (Drug Safety, Regulatory, Medical Affairs, Research & Early Development and Clinical Operations applications) domains. People Engagement/Innovation & Automation : Fostering a positive work environment, cross collaboration across multiple teams, identifying opportunities on automations/Innovations and driving it to an end-to-end solutions for better productivity and utilizationsSenior Leadership Reporting : Created Reports for Senior Leadership around health of the Project/Defining the key metrics and SLA and KPI/Addressing Challenges and Risks/Aligning on future Roadmaps and building strategy around the future goals.TECHNICAL SKILLSDatabase: Oracle 11g/10g/9i, TeradataTools: Toad, Oracle SQL Developer, PL/SQL Developer, Quality Center, WinSCP, Putty,WinCVS, Notepad++, Remedy 7.5, MS Visio, MS Office (MS Word, MS Excel, MSPowerPoint)ETL Tools: Data Stage V11.5, V11.3, V8.7, V8.5, V8.0 / TalendServiceManagement Remedy 4.05, ServiceNowOpen Source: Getting trained on \"Big Data Hadoop Architect Master’s Program\" from Accenture.KEY ACHIEVEMENTSBuilt and Stabilized 18 different platform technologies both on-prem and Cloud.At Accenture have been appreciated for the contribution for entire development phase of theproject in Mar 2022.Single handedly prepared the project for CMMI L5 pre-appraisal (SCAMPI B) during the month ofDec’2021.Received Life Science Ace award for contributing to new RFP (Request for Proposal) in Jul’2020During FY 20••••16 generated additional revenue of 216k from Statement of Work.

Experience

  1. Technology Delivery Account Lead

    Accenture

    Feb 2015 — Present · Bengaluru, IN

    Skilled in both managing Application Maintenance/Application Development projects.Support process including Incident, Problem, Knowledge and Change Management forRetail and Pharma (Drug Safety, Regulatory, Medical Affairs, Research & EarlyDevelopment and Clinical Operations applications) domains.Implementing/contributing for continuous improvements by performing criticalthinking, troubleshooting and in-charge of people management and performancemanagement.As Project Manager handling multiple projects for the client. Successfully delivered 14 projects of Complex,Medium and simple types. During this time have been exposed to various technology (DataStage,Informatica, Databricks, Globalscape, Tidal).The overall cost of these projects spans over $3M. Initiate the project from a delivery standpoint, post contract is signed off. As part of Discovery process, understanding of scope, requirement of the project. Incubation of the project, chairing weekly project governance/board meetings. Managing project financials – Internal and outsourced organizations. Preparation, Tracking and Updating of project plan, Defect, Issues and Risks. Post Go-Live Service Management activities to onboard the project into L1-L4 support. Manage team of 120+ members at Offshore.Preparation Project Change Request (PCR)/ Project Work Order (PWO) based on the clientrequirement. This activity involves identifying the Position, Role and Experience for each of thePositions.Staffing (Regular/Contractor) for project and allocation of resources in PPMC (Project andPortfolio Management Center) ToolMonthly invoicing for around 200 resources across different geography and SPOC for operationalIssues.Tracking Business Requirement, Product Requirement and Test Cases in Application Life Cycle(ALM) Management.Dashboard is developed in QlikView to closely monitor for Tracking of Project deliverables basedon the RAG status.

Education

  • Muniswamy Naidu Technical Institute

    Computer Science & Polytechnique, Computer Science

    2000 — 2003

  • Nava Nalanda

    School, Matriculation

    1991 — 2000

  • Vellore Institute of Technology

    Bachelor of Technology (B.Tech.), Computer Science

    2003 — 2006

Skills

  • Requirements Gathering
  • Business Analysis
  • Data Marts
  • Netezza
  • Business Intelligence
  • Unix
  • Data Modeling
  • Etl
  • Data Warehousing
  • Etl Tools
  • Oracle Sql
  • Oracle Sql Developer
  • Performance Tuning
  • Extract, Transform, Load (Etl)
  • Databases
  • Teradata Data Warehouse
  • Sql
  • Informatica
  • Unix Shell Scripting
  • Oracle
  • Requirements Analysis
  • Datastage

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Saikat Ghosh — Technology Delivery Account Lead at Accenture in Bengaluru, KA, IN | Unifers