Saif M.D.
Client Partner I Global Operations l Transformative Leader
- Role
- Senior Client Operations Head (Senior Lead - Client Operations & Services) at Infosys
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Saif M.D.
A result-driven leader with 20 years of extensive experience in Global Delivery…
Experience
Senior Client Operations Head (Senior Lead - Client Operations & Services)
Jan 2019 — Present · Plano, TX, US
Education
GlobalNxt University
Master of Business Administration - MBA
2015 — 2016
Osmania University
Bachelor's degree
1999 — 2003
Skills
- Itil V3 Foundations Certified
- Operations Management
- Performance Management
- Financial Services
- Crm
- Itil
- Outsourcing Management
- Business Intelligence
- Multi-Cultural Team Building
- Leadership
- Service Delivery
- Business Analysis
- People Management
- Project Management
- Cross-Functional Team Leadership
- Business Strategy
- Business Development
- Telecommunications
- Itil Process Implementation
- Bpo
- Business Process
- Business Process Re-Engineering
- Management
- Team Building
- Employee Engagement
- P&L Management
- Customer Relationship Management (Crm)
- Strategic Planning
- Team Management
- Resource Management
- Program Management
- Six Sigma
- Customer Service
- Telecommunications Billing
- Team Leadership
- Vendor Management
- Transition Management
- Budget P&L
- Business Process Improvement
- Account Management
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