Saif Chowdhury
Credit & Customer Account Administrator @Innovus
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WORK HISTORY
Credit & Customer Account Administrator @Innovus
Luton, GB
Handled high volumes of inbound calls and processed secure payments over the phone- Manage credit control processes and respond to client enquiries via email and digital platforms- Maintain accurate financial records and perform regular account reviews- Update CRM systems, process reports, and support admin operations- Negotiate payment plans with clients in line with business guidelines
EDUCATION
University of Plymouth
Bachelor of Arts - BA, Illustration
Middlesex University
Master of Arts - MA, Printmaking
ABOUT SAIF CHOWDHURY
Creative and adaptable professional with a strong background in administration and customer service, and emerging experience in marketing and social media. At Cineworld, I independently launched and managed local social media campaigns, increasing audience engagement by 35% through creative content and community outreach. I’m confident using Adobe Creative Suite, Canva, and CRM systems, and enjoy creating both digital and print assets.Currently working in a credit administration role where I handle client communications, CRM updates, and report processing with accuracy and care. I thrive in organised environments and enjoy problem-solving and collaborating with others.I\'m now actively looking for Marketing & Social Media Internships to grow in the field, while remaining open to roles in admin and customer service where I can continue to support teams and gain valuable experience.Key Skills- Creative Direction- Typography- Logo Design- Google Analytics- Search Engine Optimization (SEO)- Social Media Marketing- Brand & Identity- Time Management- E-Commerce- Administrative Assistance
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