Saif Shaikh
Technical Support Engineer at Aress Software | AWS | RHCSA
- Role
- Technical Support Engineer at Aress Software
- Location
- Nashik, MH, IN
- LinkedIn followers
- 500 followers
Experience
Technical Support Engineer
Dec 2023 — Present · Nashik, IN
Provide technical support for Cloud-based POS systems, assisting clients in resolving software and hardware-related issues effectively- Troubleshoot and resolve customer queries via email, calls, and remote access tools with a focus on minimizing downtime- Skilled in managing and configuring CPanel - Collaborate with development and infrastructure teams to escalate and resolve complex technical issues- Maintain detailed records of support tickets, resolutions, and follow-ups to ensure a high standard of customer service- Continuously update product knowledge and improve troubleshooting skills in a fast-paced tech environment.
Education
Savitribai Phule Pune University
Bachelor of Science - BS
2019 — 2023
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.