Saif Kasim
Process Trainer at Tech Mahindra | Specialty in Data Labeling, ML, AI, Annotation, PII & SPI
- Role
- Process Trainer at Tech Mahindra
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Saif Kasim
With over 3 years of experience as a Process Trainer at Tech Mahindra, I specialize in…
Experience
Process Trainer
Apr 2021 — Present · Noida, IN
Leading New Hire Training (NHT) batches, ensuring effective onboarding and high-quality training deliverables while preparing and managing comprehensive training reports.2. Collaborate closely with Operations (Ops) to support ongoing projects and optimize workflow in periods outside of NHT sessions.3. Conduct Training Needs Identification (TNI) sessions to identify and support Bottom Quartile (BQ) performers, aiming for performance improvement and alignment with quality standards.4. Provide refresher sessions for associates returning after extended absences, facilitating a smooth reintegration into regular workflow.5. Conduct random and live audits to uphold project accuracy, ensure quality assurance, and enhance the overall service delivery process.
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