Saif Ghole
Service Management Specialist/Team Lead at Accenture
- Role
- Service Management Specialist Team Lead at Accenture
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Saif Ghole
Currently working as Service Management Specialist/Team Lead for Accenture.~9 years of experience in IT service management (Incident, Problem and Change management), Supply Chain Management, Project Management, Automation & Process Improvement, Continuous Improvement and Data Analysis & Visualization. Recognized consistently for performance, excellence, and contributions to success in projects.
Experience
Service Management Specialist Team Lead
Nov 2021 — Present · Mumbai, IN
Accountable and responsible for managing end to end client deliverables and SLA’s- Collated, analyzed, and documented the monthly, quarterly and half yearly performance of the account & Carrier and presented the same in visual dashboards- Monitored implementation of Governance & Reporting process and evaluated their effectiveness- Creation of VBA macros to eliminate the repeated standard activities and save manual efforts- Creation of in-house application & automation using Power Automate flow, Power App & Power BI dashboards to simplify and standardize daily operations activities- Design and Testing of RPA automation- Drive Continuous Improvement initiative to have visible impact on financial savings.
Education
University of Mumbai
Bachelor's degree
2012 — 2015
Atomic Energy Junior College
HSC
2010 — 2012
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