Saif Ameen

Executive – Operations at Startek (Flipkart Process) | Customer Support & Operations Professional | Strong Communicator | Client Coordination | Customer Experience

Role
Executive Operations (Flipkart Process) at Startek
Location
Lucknow, IN
LinkedIn followers
500 followers

About Saif Ameen

Customer-focused professional with experience in operations management, client…

Experience

  1. Executive Operations (Flipkart Process)

    Startek

    Sep 2025 — Present · Lucknow, IN

    Handling customer queries and complaints for Flipkart, ensuring timely and effective resolutions to maintain a high level of customer satisfaction.• Applying strong communication and problem-solving skills to deliver seamless customer service and quick issue resolution.• Meeting daily performance and operations management targets while maintaining service quality standards.• Collaborating with team leaders and other departments to improve overall customer experience and reduce response time.• Ensuring compliance with company policies, data protection standards, and service protocols.

Education

  • SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW

    Master of Computer Applications - MCA

    2023 — 2025

  • Deen Dayal Upadhyaya Gorakhpur University

    Bachelor in Computer Applications

    2020 — 2023

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Saif Ameen — Executive Operations (Flipkart Process) at Startek in Lucknow, IN | Unifers