Saideswari Bhavanasi
Test Engineer @American Express
Signup · Get unlimited contacts
WORK HISTORY
Test Engineer @American Express
Phoenix, AZ, US
Responsible for writing the Test Plans, Test Cases and Test Scenarios based on the Functional Specification and technical Specification documents. • Used JIRA for Test Case management, Test Case executions, Defect Tracking and Reporting Test progress to the Project management teams. • Involved in REST API web services testing using REST Assured and Postman.• Used runner classes in Cucumber to generate step definition and also used tags to run different kinds of test suites like smoke and regression. • Extensive knowledge using Selenium locators like XPath, CSS Selectors to test the web application.• Used Hybrid Framework (Data Driven, POM, TestNG )to automate Functional, System, Integration and Regression testing of project components
EDUCATION
Sri Chaitanya College of Education
MPC
Jawaharlal Nehru Technological University Kakinada (JNTUK)
Bachelor of Technology - BTech
ABOUT SAIDESWARI BHAVANASI
Experienced Production Support Engineer with close to 8 years of expertise inincident management, monitoring, and automation across cloud and on-premenvironments. Strong hands-on skills in Grafana, Datadog, Google Cloud Logging, AWS CloudWatch,and Splunk, delivering proactive monitoring and observability. Proven ability to manage 24/7 mission-critical applications, ensuring highavailability, reliability, and performance under tight SLAs. Adept at root cause analysis (RCA), troubleshooting complex system issues, andimplementing permanent fixes to prevent recurrence. Experienced in cloud platforms (AWS, Azure) with strong knowledge of EC2, S3,RDS, IAM, and scaling strategies. Proficient in automation and scripting (Shell, Python) to reduce manualintervention, optimize workflows, and accelerate recovery times. Knowledgeable in ITIL frameworks (Incident, Problem, and Change Management),ensuring compliance and structured support processes. Strong collaboration experience with cross-functional teams (QA, Development,Engineering, Product) to drive stability, faster resolution, and bettercommunication. Recognized for mentoring new team members, creating knowledge basedocumentation, and improving onboarding efficiency for global support teams.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.