Said El Dah
Software Engineering Manager @Forto
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WORK HISTORY
Software Engineering Manager @Forto
Berlin, DE
Led the Onboarding Platform team at Forto, enhancing customer integration into the logistics system. • Established the vision, roadmap, and KPIs to improve activation rates and reduce drop-off. • Collaborated with cross-functional teams, including Sales, Ops, and Product to streamline workflows. • Developed secure, event-driven workflows using APIs, microservices, and Kubernetes for scalability.
EDUCATION
Damascus University
Bachelor of Engineering - B.Eng in Computer Science, Software Engineering & Information System
Lebanese University - Faculty of Sciences
Master of Science - M.Sc in Computer Science, Artificial Intelligence
SKILLS
ABOUT SAID EL DAH
Engineering Manager leading Agentic AI initiatives, building AI agents that combine LLMs, automation, and machine learning to optimise logistics and operational workflows. I focus on turning AI capabilities into reliable, production-grade systems that deliver real business impact rather than prototypes or hype.With 14+ years of experience building and scaling distributed systems, microservices, and cloud-based SaaS platforms, I bring strong technical judgment, clear execution, and pragmatic decision-making to complex problem spaces. My background as a Lead Software Engineer shapes my management style. I stay close to architecture and delivery while empowering engineers to do their best work, setting clear direction, removing blockers, and raising the quality bar without sacrificing stability or maintainability.I have extensive experience in enterprise software and end-to-end delivery across C#/.NET, Java/Spring, Python, Kubernetes, AWS, and Google Cloud. I am particularly interested in scalable platform design, developer productivity, and applying Agentic AI and machine learning where they create measurable, long-term business value.
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