Saidan Bashir
Cloud Support Engineer @Akamai
- Role
- Cloud Support Engineer at Akamai Technologies
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Saidan Bashir
Hands-on experience in HTML, CSS, basic JavaScript, and Selenium Scriptingwith a core focus on TCP/IP protocols like IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, CDN, etc- Monitoring the availability and performance of the Client\'s Web Applications (viz. SaaS)- Monitoring Network Inside-Out & Outside-In using the Network monitoring capabilities (BGP monitoring, Trace-route, DNS, Endpoint monitoring)- Monitoring APIs in production (Backbone/Last-mile/Cloud Servers) and pre-production (On-Prem Windows/Linux servers)- Identifying failures or performance issues, diagnosing and escalating to Senior Value Engineer.Provide technical assistance over call- Contribute actively to product knowledge base and other product-relateddocumentation and the blog.Skills: Synthetic Monitoring · Real User Monitoring · Endpoint Monitoring · Network Monitoring
Experience
Cloud Support Engineer
Mar 2024 — Present · Bengaluru, IN
Education
Model Institute of Engineering and Technology
Bachelor of Technology - BTech
2017 — 2021
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