Sai R.

Software Developer @Synapse Tech Services Inc

Columbus, OH, US
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+91 *********19

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WORK HISTORY

Apr 2023 — Present

Software Developer @Synapse Tech Services Inc

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Columbus, OH, US

Delivering full-stack, AI-integrated, and cloud-native solutions for real-time healthcare data systems.• Developed an AI-powered chatbot for the company website using ReactJS, Fast API, and MySQL, improving user engagement and reducing manual inquiry handling by 70%.• Integrated Hugging Face models with a custom RAG pipeline on Databricks, leveraging PineconeDB for vector-based search, increasing bot response accuracy by 85%.• Automated content ingestion through web scraping and PDF parsing, converting data into vector embeddings and ensuring continuous knowledge updates.• Built and maintained backend APIs using C# and.NET Core, enabling secure internal tool integration and improving system reliability across services.• Deployed full-stack solutions on AWS with Docker, managing CI/CD via GitHub Actions, and reducing deployment cycles by 40%.

EDUCATION

2017 — 2021

Gitam University, Hyderabad

Bachelor of Technology - BTech

2022 — 2024

University at Buffalo

Master of Science - MS

ABOUT SAI R.

It started in 2018 at a hackathon, where I built a simple campus navigation chatbot…

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