Sai Teja

Experience

1. Business Analyst

   Elevance Health

   Jun 2024 — Present · Atlanta, GA, US

   Implemented and managed the SDLC process, ensuring compliance with application development standards.•Reviewed and validated system behaviors against BRD/FRDs, identifying discrepancies and initiating detailed documentation of findings.•Created, triaged, and maintained production incident tickets in JIRA, working closely with Legal and Compliance to ensure traceability and resolution.•Served as a gatekeeper for production issues—validated user-reported tickets, categorized and escalated as necessary or returned for additional clarification.•Conducted regular defect review meetings with cross-functional teams including Product Owners, QA analysts, and developers to ensure timely defect resolution.•Created and executed manual test cases for production issue validation and regression testing, ensuring consistent application behavior post-deployment.•Led daily stand-up meetings and facilitated sprint planning, retrospectives, and backlog grooming under the SAFe Agile methodology.•Participated in functional reviews and collaborated with stakeholders to refine requirements and determine impact on data, compliance, and system architecture.•Maintained data accuracy and integrity throughout the defect lifecycle, ensuring changes aligned with HIPAA and Medicare/Medicaid standards.•Ensured data integrity during the loading processes by establishing stringent validation protocols.•Utilized MS Visio to develop use case, functional, and object diagrams, enhancing documentation clarity and project communication.•Created and maintained Business Requirement Documents and Functional Specifications to guide system development.•Designed and delivered SQL-based reports and dashboards, meeting diverse business reporting needs.•Worked with HIPAA-compliant ANSI X12 formats (834, 837) for handling professional and institutional claims, ensuring regulatory compliance.