Sai Teja

QC Analyst at Natwest

Role
Customer Service Representative at NatWest Group
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sai Teja

At HSBC, our team\'s commitment to due diligence is paramount, and as a CDD Analyst, I…

Experience

  1. Customer Service Representative

    NatWest Group

    Oct 2024 — Present · Bengaluru, IN

    Key responsibilities:Performing detailed quality reviews of KYC onboarding and periodic review cases.Identifying gaps, discrepancies, or missing information and providing clear feedback to analysts.Ensuring adherence to AML policies, procedures, and regulatory expectations (e.g, FATF, FinCEN, EU directives).Supporting process improvements and control enhancements to drive compliance and reduce risk.Collaborating with KYC teams, Compliance, and Risk to maintain high-quality output and reduce error rates.With a keen eye for detail and a strong understanding of regulatory frameworks, I help maintain the integrity and effectiveness of AML/KYC programs.

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Sai Teja — Customer Service Representative at NatWest Group in Bengaluru, KA, IN | Unifers