Sai Prashanth Nagisetti

WORK HISTORY

EDUCATION

ABOUT SAI PRASHANTH NAGISETTI

I specialize in AI-driven solutions that enhance customer experiences, automate workflows, and optimize business operations. With 4+ years of experience in Generative AI, LLMs, software development, and Data Analytics, I focus on delivering AI-powered automation that streamlines processes, reduces manual effort, and improves decision-making. Currently, my role involves designing and developing a health insurance chatbot using GPT-4, Azure Bot Framework, and Prompt Flow, enabling users to manage policies, track claims, and receive real-time assistance through Conversational AI. By integrating Retrieval-Augmented Generation (RAG) and secure backend systems, I ensure accurate, dynamic, and privacy-compliant AI-driven interactions that reduce customer effort, minimize support escalations, and improve self-service capabilities. This solution enhances operational efficiency, ensures seamless policy management, and supports compliance with privacy regulations. Previously, as a Data Analyst, I have worked on predictive analytics and customer segmentation, helping businesses identify key user patterns and improve data-driven decision-making. Beyond AI, I have a strong foundation in software engineering and cloud computing, ensuring AI models are efficiently deployed, monitored, and scaled in production. I am passionate about leveraging AI to solve complex business challenges, automate processes, and enhance decision intelligence. My goal is to develop innovative, scalable AI solutions that empower businesses and improve user experiences in an ever-evolving digital landscape.