Sai Pavan Kumar Rekapalli
Certified OPSRAMP IMPLEMENTATION SPECIALIST, Sr.Engineer - Cloud & Infra Engineer @BirlasoftWorking on Monitoring Tools like Solarwinds, ITSM , SCOM, Nagios, OpsRamp, Datadog,Zabbix,Service now, Isight, Incident Mgmt
- Role
- Senior Engineer at Birlasoft
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sai Pavan Kumar Rekapalli
Performed Solarwinds tool integration, Dashboard Creation, adding nodes and servers for monitoring purpose, Performing Troubleshoot, Diagnostics, running snmp walk for OID.Worked on Solarwinds, Nagios, SCOM, ITSM, Isight, GCP Tool.Worked on multiple shared projects and taken responsibility to lead one of the project.Created SOPs on the projects for complete guidance to the team.Analyzing first-level problems for all systems, resolving and routing.Preparing reports and handling presentations as per meeting requirements.Creating SNOW tickets and assigning to the respective queue.Troubleshooting clients\' issues.Scheduling session with clients and understanding their requirements and dealing with ways of improvements both internal and external.Training the Team and giving relevant KT\'s on changes made.Handling P1 and P2 within SLA.Monitoring the mails of the respective accounts and actioning them accordingly.Worked on AWS Cloud watch to monitor System Performance and Availability Alerts.
Experience
Senior Engineer
Oct 2024 — Present · Hyderabad, IN
Education
Usha Rama College of Engineering & Technology,NH-5, Telaprolu, Near Gannavaram, Unguturu mandal, PIN- 521109.(CC-NG)
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2017 — 2021
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