Sai Kumar Thalla

Mainframe & IBM i (AS400) Operations Specialist | Production Support Specialist at TCS

Role: Production Support Specialist at Tata Consultancy Services
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Sai Kumar Thalla

Production Support Specialist with 3+ years of experience in mainframe environments including z/OS and AS400. Experienced in real-time batch job monitoring and SLA tracking. Hands-on with incident triage, LPAR operations, IPLs, and job scheduling, monitoring, and resolution using Control-M, TWS Maestro, and ServiceNow. Skilled in Linux and cloud (Azure, GCP) monitoring. Proven ability to collaborate with infrastructure teams and enhance operational reliability.

Experience

Production Support Specialist
Tata Consultancy Services
Dec 2021 — Present · Hyderabad, IN
Managed Mainframe z/OS and AS400 operations including system monitoring, backups, IPLs, and LPAR activities.Monitored batch jobs daily using Control-M and Maestro; handled job failures, restarts, and JCL troubleshooting.Ensured SLA adherence through proactive monitoring, incident triage, and resolution using SDSF, OPSMVS, and ServiceNow.Supported change and incident management processes, minimizing downtime for critical banking and financial systems.Participated in disaster recovery drills and collaborated with infra teams for system upgrades and RCA processes.

Education

Govt. Polytechnic, Warangal
Diploma
2015 — 2018
SR Engineering College
Bachelor of Technology - BTech
2018 — 2021

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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About Sai Kumar Thalla

Experience

Production Support Specialist

Education

Govt. Polytechnic, Warangal

SR Engineering College

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