Sai Krishna Mohanty

Product operations- CX

Role
Customer Experience Executive at slice
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Experience Executive

    slice

    Nov 2024 — Present · Bengaluru, IN

    Resolving customer queries through calls, chats, and emails with efficiency and professionalism- Following SOPs to ensure accurate and consistent issue resolution- Maintaining high customer satisfaction (CSAT) through effective communication and problem-solving- Managing multiple communication channels while prioritizing customer needs- Collaborating with teams to improve processes and enhance customer experience.

Education

  • Prana Nath Autonomous College, Khurda

    Bachelor of Commerce - BCom, Accounting

    2019 — 2022

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Sai Krishna Mohanty — Customer Experience Executive at slice in Bengaluru, KA, IN | Unifers