Sai Krishna Challagundla
Otm Associate Consultant @Infosys
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WORK HISTORY
Otm Associate Consultant @Infosys
Hyderabad, IN
EDUCATION
Eswar College of Engineering, Kesanupalli(V), Narasaraopet , PIN-522 601(CC-JE)
Bachelor of Technology - BTech, Electronics and communication engineering (ECE)
ABOUT SAI KRISHNA CHALLAGUNDLA
As an Oracle OTM Functional Consultant with 3.3 years of experience at TCS, I have supported a global healthcare client across multiple ORG deployments. My work involved gathering business requirements, configuring OTM modules, and delivering SLA-based support. I have hands-on experience in:Modules: Order Management, Shipment Management, Rate Management, and Business Process AutomationResponsibilities: Requirement analysis, agent and saved query setup, UI customization (Screen Sets, User Menus, Manager Layouts), user access control, and UAT supportProficient in using PL/SQL Developer for data extraction and issue troubleshooting, with hands-on experience in integrating Oracle EBS with OTM.Achievements: Improved SLA resolution by 30%, created SOPs for process consistency, and was recognized by the client for strong ownership and timely delivery.I have also worked on Trade Automation (TA) and have a functional understanding of Oracle GTM. I’m focused on continuous learning and delivering scalable logistics solutions.
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