Sai Emani
Product Owner and Agile Lead
- Role
- AVP - Gcc Optimization and Service Improvement at HSBC
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Sai Emani
I am a Six Sigma-certified IT professional with over 14 years of experience in Service…
Experience
AVP - Gcc Optimization and Service Improvement
Mar 2022 — Present · Hyderabad, IN
Education
Birla Institute of Technology and Science, Pilani
Master’s Degree, Telecommunications and Software Engineering
2011 — 2013
SSJ Engineering College
Bachelor’s Degree, Computer Science Engineering
2006 — 2010
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (M.B.A.), Finance and Operations
2015 — 2017
Skills
- Problem Analysis
- Putty
- Functional Testing
- Crm
- Mentoring New Hires
- Itil Process
- Incident Management
- Cross-Functional Collaborations
- Change Management
- Human Capital Management
- Software Documentation
- User Stories
- Root Cause Analysis
- Application Support
- Regression Testing
- Splunk
- Sql*Plus
- Service Delivery
- Team Mentoring
- Microsoft Office
- Toad
- Lean Six Sigma
- Process Enhancement
- Techno-Functional
- Service Assurance
- Leadership
- Defect Logging
- Manual Testing
- Sql
- Production Deployment
- Shell Scripting
- Project Management
- Microsoft Word
- Unix
- User Acceptance Testing
- Itil Certified
- Team Management
- Process Flow Charts
- Microsoft Excel
- Testing
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