Sai Eshwar Reddy
Salesforce Crm Analyst @Ascension
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WORK HISTORY
Salesforce Crm Analyst @Ascension
As a Salesforce CRM Analyst at Ascension, I supported the integration of Salesforce with Epic EHR to streamline patient care coordination and clinical workflows. I configured roles, profiles, workflows, and approval processes to ensure HIPAA compliance and reduce manual errors. I also developed dashboards and reports for leadership to monitor patient engagement, appointment adherence, and outcomes. My role included tier-2 production support, incident resolution, and clinician training, while collaborating with IT and compliance teams to improve adoption and strengthen data governance.
EDUCATION
Malla Reddy College of Engineering & Technology
Bachelor's degree
ABOUT SAI ESHWAR REDDY
Salesforce CRM Analyst
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