Sai Dheeraj Kethireddy
Analyst @ NPS Prism (Bain & Company)| ex-Deloitte | NIT Surat
- Role
- Analyst Commercial Operations at NPS Prism
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sai Dheeraj Kethireddy
Curious and adaptable, I thrive in data-driven environments, turning complex challenges…
Experience
Analyst Commercial Operations
Dec 2024 — Present · Gurugram, IN
Specialize in customer experience benchmarking using large-scale survey data across industries: Automotive, Telecom, Banking, Insurance, and Life & Wealth Management. • Support Engagement Managers with tailored, data-driven presentations, combining insights, trends, and episode-level CX analysis. • Deliver high-quality, custom Excel data cuts and dashboards aligned with client requirements, enabling fast, actionable decision-making. • Analyze customer journey data to uncover pain points and improvement opportunities, leveraging Tableau for visual insights and executive-ready reporting. • Use Alteryx for data transformation and automation, improving workflow efficiency and data prep for benchmarking analysis. • Conduct rigorous quality checks to ensure data accuracy and consistency across all deliverables. • Enable leadership teams to make strategic decisions with clear, insight-driven slide decks and benchmarking narratives.
Education
Scaler
Data Scinece and Analytics
Sardar Vallabhbhai National Institute of Technology, Surat
Bachelor of Technology - BTech, Mechanical Engineering
2018 — 2022
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