Sai Deepak
Associate Manager Service Delivery- TechMahindra | Escalation management || Daily operations & revenue projections ||Ex Sutherland || Ex- C3i || HCL || ITIL certified |Certified Business Analyst |Healthcare | Retail |MFG
- Role
- Associate Operations Manager at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sai Deepak
With a robust background in operations management and client services, my focus at Tech Mahindra lies in optimizing day-to-day operations and spearheading robust root cause analysis (RCA) processes. My tenure as a Assistant Manager honed my skills in managing high-volume workloads and ensuring client satisfaction through effective escalation management.My mission is to deliver unparalleled service by enhancing client relations and driving operational excellence. Collaborating closely with stakeholders, my approach is grounded in clear communication and a keen understanding of contractual agreements, which have been instrumental in stabilizing projects and promoting internal team growth toward larger roles.
Experience
Associate Operations Manager
Apr 2024 — Present · Hyderabad, IN
Education
Osmania University
Bachelor's degree, B.com
2013 — 2016
Osmania University
Bachelor of Commerce - BCom, Business/Commerce, General
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