Sai Charan

Senior Security Analyst @Direct Tv By Misty

VA, US

Led security incident response efforts, including discovery, analysis, verification, containment,and remediation of cyber threats. Installed and rebuilt Windows-based servers; configured hardware, peripherals, storage,directories, and system services in accordance with Commonwealth policies and standards. Ensured system hardware, OS, software, and procedures adhered to Commonwealth guidelinesand IT compliance requirements. Managed Windows 11 devices and enterprise-wide Office 365 (Exchange Online, SharePoint,Teams, OneDrive) environment. Coordinated hardware inventory, procurement, surplus handling, and inter-facility shippinglogistics. Installed and rebuilt servers and configured hardware, storage, network settings, and peripheralsbased on IT standards. Managed Office 365 environment including Teams, SharePoint, Exchange Online, and OneDrive. Created and maintained real-time hardware and software inventory records. Led hardware logistics including inbound receipt, surplus, and inter-facility shipping. Resolved IT user requests via email, calls, and in-person support.Conducted training sessions for interns on system usage and IT best practices. Facilitated secure video conferencing for remote and onsite staff.

Florida Atlantic University

Master's degree

Jawaharlal Nehru Technological University

Bachelor of Technology - BTech