Sai Bokka
Six Sigma Green belt | Ex - LTIMindtree | Project Management and Operations Expert | National Winner | | Published Research paper
- Role
- Key Account Manager at Edgistify
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Sai Bokka
Operations, IT Service Management, and Project Management professional with 2+ years of…
Experience
Key Account Manager
Mar 2025 — Present · Thane, IN
Led operations and service delivery for strategic warehouse accounts, enhancing order processing efficiency by15% and reducing escalations through end-to-end process streamlining. Directed cross-functional teams across logistics, IT, and fulfillment to improve warehouse turnaround time and achieve 12% greater inventory accuracy using WMS tools. Managed client communication, SLAs, and escalations, ensuring over 98% on-time fulfillment and aligning operations with service commitments. Analysed KPIs using Power BI to identify bottlenecks, reducing order processing delays by 15%.
Education
ITM Group of Institutions
PGDM, Operations & SCM
Vidyalankar School of Information Technology
Bsc.IT, Computer Programming
2018 — 2021
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